C140 - Human Resource Management (Certificate)

1. Apply psychological principles in workplace settings, including learning, motivation, and development theory.

2. Apply interpersonal relationship principles and skills in workplace settings, including self-concept, perception, gender and culture impact, verbal and nonverbal language, listening , self-disclosure, defensiveness, and conflict.

3. Describe common human resource issues in a workplace situation and apply appropriate principles, policies, and practices to maximize human capital performance.

4. Apply principled negotiation and conflict resolution skills in typical workplace settings.

5. Explain legal issues affecting Human Resource Management in a workplace settings.

6. Describe common cross-cultural communication, HRM and leadership issues that emerge in international business, and apply appropriate principles to maximize cross-cultural team performance.